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The Role of an Owner’s Representative in Construction Contract Navigation

Construction contracts can be complex, filled with technical language and clauses that may be difficult for property owners to fully comprehend. This is where the role of an owner’s representative in construction becomes essential. An experienced owner’s rep acts as an advocate, ensuring that clients understand their contracts, negotiate favorable terms, and mitigate risks.

By having an owner’s representative in construction, property owners can be confident that their interests are safeguarded throughout the project, from the initial contract evaluation to project completion.

The Importance of Understanding Construction Contracts

A comprehensive understanding of construction contracts is vital for property owners, as these legal documents outline the responsibilities, expectations, and rights of all parties involved in a project. Ensuring clarity in contract terms is essential for a smooth construction process and successful project completion. However, misunderstandings in these contracts can lead to the following:

  • Increased Costs: Misinterpretations can lead to unexpected expenses, such as additional materials or labor, that may not have been budgeted.
  • Delays in Project Timelines: Ambiguities in contract clauses can confuse contractors, resulting in delays in project completion.
  • Legal Disputes: Unclear terms may lead to disputes between parties, potentially resulting in costly litigation or arbitration.
  • Substandard Work Quality: If expectations are not clearly defined, contractors may deliver work that does not meet the owner’s standards.
  • Loss of Trust: Misunderstandings can erode trust between property owners and contractors, complicating future collaborations.
  • Non-Compliance with Regulations: Failing to understand contract obligations may result in non-compliance with local laws or building codes, leading to fines or project shutdowns.
  • Unforeseen Liabilities: Misunderstanding liability clauses can leave property owners vulnerable to unexpected legal claims or costs.

By thoroughly understanding construction contracts, property owners can mitigate these risks and set the foundation for a successful project.

The Need for an Owner’s Representative in Construction Contract Evaluation

Handling construction contracts can be overwhelming and complicated for property owners. An owner’s representative in construction assists clients in interpreting and negotiating these agreements, ensuring their interests are safeguarded at every stage of the project. Here are some essential ways owner’s representatives in construction assist with contract navigation.

Understanding the Contract

An owner’s representative in construction helps clients break down and understand the complex legal language and technical terms within a construction contract. They ensure that all clauses, timelines, and obligations are clearly explained, helping owners grasp the full scope of the agreement and avoid potential misunderstandings or costly oversights later in the project.

Ensuring Terms Are Fair

A critical role of an owner’s representative in construction is to ensure that the contract terms are fair and balanced for all parties involved. They meticulously review payment schedules, project timelines, and performance obligations to confirm that everything aligns with the owner’s expectations, protecting them from unfavorable or one-sided agreements.

Managing Changes and Amendments

Construction projects often encounter changes or require amendments to the original contract. An owner’s representative helps manage these modifications, ensuring they are clearly documented and negotiated to protect the owner’s interests. Whether handling change orders or renegotiating contract terms, an owner’s rep keeps the project running smoothly without surprises.

Mitigating Risks

Risk management is a key focus of an owner’s representative in construction. They proactively identify potential risks in the contract, such as penalties for delays or financial obligations, and recommend strategies to minimize these risks. By doing so, they help safeguard the owner’s investment and ensure the project moves forward with fewer uncertainties.

Facilitating Clear Communication

An owner’s representative in construction ensures clear and consistent communication between all parties, including contractors, architects, and legal teams. By acting as a liaison, they prevent miscommunications and ensure that all contract requirements are fully understood and executed, reducing the likelihood of disputes or misunderstandings during the project.

Ensure your commercial construction projects are being managed successfully with Hokanson Companies’ comprehensive construction management solutions.

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Negotiation Strategies Used by Owner’s Representatives in Construction Contracts

Owner’s representatives utilize specialized negotiation tactics to ensure property owners achieve favorable contract terms. These strategies protect the owner’s interests and ensure smooth project execution. Below are some of the essential negotiation strategies used by owner’s representatives.

Thorough Contract Knowledge

One of the most crucial strategies is having a comprehensive understanding of the contract. An owner’s representative carefully reviews each clause to identify potential risks or ambiguities. They focus on ensuring all terms are clear and beneficial to the property owner, minimizing the chances of future disputes or complications.

Leveraging Market Data

Owner’s representatives in construction use relevant industry data and market trends to strengthen their negotiating position for contracts. By comparing contract terms with industry benchmarks, they can advocate for fair pricing, labor rates, and timelines. This approach helps ensure the contract reflects the current market conditions, protecting the owner from overpriced services or unfavorable terms.

Win-Win Approach

A successful owner’s representative emphasizes creating a win-win situation during contract negotiations. They strive for outcomes that benefit both the owner and the contractor, building positive, long-term working relationships. This approach helps with the immediate project and sets the stage for smoother collaboration on future projects.

Clear Communication

Owner’s representatives in construction maintain clear and transparent communication throughout negotiations. This strategy ensures that all parties fully understand their obligations, which helps prevent misunderstandings or misinterpretations later in the project. By promoting open dialogue, they ensure the negotiation process is collaborative and productive, leading to better outcomes for the owner.

To ensure you receive the best contract terms for your commercial development project, partner with a proven and reputable real estate expert like Hokanson Companies.

Navigate Commercial Construction Contracts Seamlessly With Hokanson Companies

At Hokanson Companies, we understand that navigating construction contracts can be complex and overwhelming for property owners. Our owner representative services are designed to simplify this process, ensuring that you are fully aware of the contract’s intent, implications, and requirements. With our expertise, we help you avoid costly mistakes and ensure your project stays on track. Partner with us for peace of mind, knowing your interests are safeguarded throughout the entire construction process.

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Christopher M. Horsley

President and Chief Executive Officer
cmh@hokansoninc.com

“Working hard to make a difference to earn your business.”

Chris Horsley joined Hokanson Companies, Inc. in 1997 while completing his degree in Civil Engineering at Purdue University. Chris began his employment at Hokanson Companies in the construction area and in 2000 added Property Management to his responsibilities. Now as President and Chief Executive Officer, he focuses his efforts on construction, development, and property/facility management. Chris oversees a team of property and construction managers to provide management services to approximately 5M square feet in a 7-state geographical service area. Chris also works closely with multiple financial institutions to meet their bank branch real estate needs which includes a 140-branch system across a 3-state geographical area.

Chris graduated from Purdue University in 1999 with a Bachelor of Science in Civil Engineering. He holds a Professional Indiana State License for an Engineer in Training (EIT) and an Indiana Real Estate Broker and is a Certified Commercial Investment Member (CCIM). Chis is also involved with The Building Owners and Managers Association (BOMA) and is currently serving on the International Executive Committee and is the President for BOMA Indianapolis.

Chris enjoys spending time, working in the business, being outside, riding motorcycles, exercising, playing golf, and being with his family.

Stephen J. Adams

Executive Vice President
sja@hokansoninc.com

Stephen J. Adams joined Hokanson Companies, Inc. in 2000 and now serves as the Executive Vice President for the company.  While leading the leasing and brokerage team over the past 25 + years, Stephen has grown his client list by being accountable, trustworthy and responsive at all times.  He manages his client’s corporate real estate needs from coast to coast through providing site selection, transaction advisory, tenant representation and acquisition/disposition services.

Stephen serves as the outsourced real estate partner to many major corporations and has developed long-term relationships by integrating and learning the business of his clients.  His proactive approach to cost savings has provided an invaluable benefit to his customers.  He continues to have success with both large, multinational companies and regional businesses as he earns his client’s business daily with an eye on strategic planning, both locally and nationally.

As Executive Vice President, he helps manage a team of seasoned professionals who provide expert market research, real estate knowledge, and function as a cohesive team to enhance the decision making of his clients.  Capabilities include strategic planning, market evaluation and transaction management.

Continuing the company’s history as the premier medical real estate provider, Stephen has developed relationships with the major hospital systems in Indiana, such as Indiana University Health, Community Health Network, Ascension St. Vincent, Lutheran Health, Parkview Health, Hancock Regional Health and Johnson Memorial Hospital.  In addition, representation services have been provided to many private physician groups such as OPTUM, Otolaryngology Associates, Dawes Fretzin Dermatology, Indiana Spine Group, Midwest Fertility, Northside Gastroenterology, The Surgery Center of Indianapolis, the Suburban Health Organization and the Indiana Hospital Association.

Stephen also counts several publicly traded REITS and Private Equity groups as clients.  Major investment sales experience includes on-campus MOBs at St. Vincent – Indianapolis, Indiana University – Methodist Downtown, Indiana University Health North and West Campuses, Parkview Health, Lutheran Health and various other campuses.  Also, he has completed several national, single-tenant, industrial sale/leaseback transactions including tenants such as Hershey’s, Firestone and several 3PL providers.

Stephen has devoted his time to various organizations including Noble of Indiana, Penrod Arts Society, Youthlinks Indiana, Hoosier Oncology Group, Allisonville Youth Baseball, St. Pius X School, and Cathedral High School the Governors Awards for Tomorrows Leaders.  He is also a member of the Stanley K. Lacy Executive Leadership Series, Class XXXVII.

Jay B. Gehl

Vice Chairman
jbg@hokansoninc.com

Jay Gehl serves as Vice Chairman of Hokanson Companies, Inc.  With over thirty years of experience, Jay has been directing and managing the company’s expertise in the areas of corporate advisory work, strategic planning, tenant representation, financial analysis of leases, brokerage, and build-to-suit assistance.  He has been instrumental in assisting the efforts of several major corporations establishing or relocating their corporate headquarters and managing vast portfolios of leased and owned properties across the United States.  His attention to detail and his unparalleled customer service have been the foundation of his relationships with the institutional customers served by Hokanson Companies, Inc.

Jay has excelled in investment sales with multiple transactions each year that annually rank him as a top producing broker on a local and national level. In addition, Jay’s efforts have helped corporate clients establish or renew leases in facilities across the United States from Connecticut to California.  He has also served the international needs of his clients in six countries including a facility in Turrialba, Costa Rica with 230,000 square feet and 35 acres.

Jay’s resume includes multiple build-to-suits of logistics and manufacturing facilities.  In addition, investment sales such as the 550,000 square foot U.S. Postal Facility in downtown Indianapolis and a 450,000 square foot medical portfolio make Jay a top producer in the local market while managing a team of highly experienced real estate professionals.  The success of Jay’s business is benchmarked by the multiple transactions and ongoing relationships with customers that have remained satisfied by the level of service and the quality of the transactions resulting from his guidance.

Today Jay continues to excel at providing excellent advice and service to several customers that lead their individual industries in quality, growth, and innovation.

Stephen P. Hokanson

Chairman of the Board and Chief Executive Officer, CRE, CPM, RPA
sph@hokansoninc.com

“We put our clients’ interests first… always.”

Steve Hokanson serves as Chairman of the Board and Chief Executive Officer of Hokanson Companies, Inc. He began with HCI in 1971, and has been its President and CEO since 1983. When Steve joined the organization, Hokanson Companies was primarily focused on property management. Under Steve’s leadership, Hokanson Companies has grown to include four active divisions and five separate disciplines.

HCI currently manages over 6 Million square feet under its property management division, and has over $100 million in project management and development. Its sales and leasing division closes over $100 million in sales and leases annually, while they continue to be very active in construction management for its various clients and out-of-ground buildings.

In addition to his role at HCI, Steve has also fulfilled numerous civic and professional leadership roles locally, statewide, and nationally, including the International President of BOMA International 1991-1993. Steve’s other accomplishments include being selected for the Stanley K. Lacy Executive Leadership Series, the Eagle Scout Silver Beaver Award, the National Distinguished Eagle Scout Award, named in Outstanding Young Men in America, and the Sagamore of the Wabash award, which is the highest award given in the State of Indiana by our Governor.

Steve Hokanson graduated from Indiana University in 1969 with a Bachelor of Science in Management and Administration. Steve is a licensed Real Estate Broker in the State of Indiana, and his designations include Counselor of Real Estate (CRE), Certified Property Manager (CPM), and Real Property Administrator (RPA).

Boyd R. Zoccola

Chief Development Officer
brz@hokansoninc.com

“Your ideas become reality through our combined efforts.”

Boyd R. Zoccola serves as Chief Development Officer of Hokanson Companies Inc. With over 25 years of experience, he focuses his expertise on development of office and medical space, and corporate consulting. Boyd has been actively involved in the development of nearly $600 million worth of real estate, including client partners like IU Health, Springleaf Financial, Vectren Corporation, and Old National Bank.

Boyd’s industry involvement with The Building Owners and Managers Association (BOMA) is extensive beginning in 1994. He served as Chair and Chief Elected Officer of BOMA International, and has also served on the Executive, Finance, Medical, and Healthcare Facilities Committees. He also served and chaired numerous task forces along with being a panelist and/or speaker. Boyd’s BOMA Indianapolis experience includes positions as President, Vice President, Treasurer, Secretary, and multiple committee chairs. In addition, Boyd served as a Board Member of the Real Estate Round Table from 2011-2012.

Boyd graduated from Indiana University with a BA in Biology and is a graduate of the Stanley K. Lacy Leadership Series. Boyd has served the community through his involvement with Horizon House, Girls Inc., and the IYHA. He is a member of Second Presbyterian Church, Sigma Chi Alumni Association, Meridian Hills Country Club, and is an Indiana Real Estate Principal Broker.

Tony R. Townsley

Chief Financial Officer, CPA
trt@hokansoninc.com

“A great company has great people who are passionate about what they do! I am proud to be a part of the Hokanson Team, where we demonstrate that passion every day in helping our customers solve their Real Estate challenges.”

Tony Townsley serves as Chief Financial Officer of Hokanson Companies, Inc. Tony began with HCI in 2001, bringing with him 25 years of accounting and operations management experience including four years with Arthur Anderson. This vast knowledge has contributed to his success overseeing the corporate financial reporting, cash management, budget coordination, and year-end audit and tax responsibilities at Hokanson.

Tony graduated from Indiana University in 1985 with a Bachelor of Science degree in Accounting. He is a Certified Public Accountant, and was appointed by the Governor to serve on the Governor’s Council of Impaired and Dangerous Driving. Tony also served on the Wine and Spirit Wholesalers’ Board of Directors. Currently, he’s involved with the Merciful Help Center, and is an active member of Our Lady of Mt. Carmel Catholic Church.

Tony enjoys spending time outdoors with his family, camping, fishing, biking, and reading. Those same family values led him in publishing a children’s book titled “Three Cups”, which teaches children how to save, spend, and be charitable with their money. There are more than 50,000 copies of the book in distribution.